Privacy Policy

 

Privacy Policy – Road Automotive

This Privacy Policy describes how Road Automotive (“Road Automotive,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.roadautomotive.in (the “Site”) or otherwise interact with us (collectively, the “Services”). This includes the use of third-party platforms like GoKwik to optimize your checkout experience.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Updates to This Privacy Policy

We may periodically update this policy to reflect legal, operational, or technical changes. Updates will be posted on this page with an updated “Last updated” date.

Information We Collect and How We Use It

Personal Information You Provide Directly

We collect the following information when you use our Services:

  • Contact details: Name, email, phone number, address
  • Order details: Billing/shipping information, payment confirmation
  • Account details: Username, password, and security-related information
  • Customer communication: Messages sent through the website or other communication channels

You can choose not to provide certain personal data, but this may limit your ability to use some features of our Services.

Usage Data and Cookies

We collect Usage Data automatically when you visit our site using cookies, pixels, and similar technologies. This includes:

  • Device and browser information
  • IP address and location
  • Pages visited and time spent
  • Checkout and shopping behaviour

For more about cookies specific to Shopify, please refer to the Shopify Cookie Policy.

GoKwik Checkout Integration

To enhance your checkout experience and enable faster transactions, we partner with GoKwik, a trusted checkout optimization platform. When you proceed to checkout, your cart and contact data may be shared with GoKwik.

Data Collected by GoKwik

GoKwik may collect and process the following information:

  • Your name, email, phone number, and address
  • Cart contents and abandoned cart behaviour
  • Device, browser, and session-related data
  • Payment preference and transaction method

This information is used to:

  • Enable express checkout through GoKwik
  • Send cart recovery messages via email, SMS, or WhatsApp
  • Prevent fraud and improve the security of your checkout experience
  • Optimize your payment experience based on location, payment success rates, and preferences

For more details, please refer to GoKwik’s own Privacy Policy.

Abandoned Cart Communication

If you begin the checkout process but do not complete your purchase, we (or GoKwik on our behalf) may send you abandoned cart reminder emails or messages. These may contain a direct link to your pre-filled checkout page powered by GoKwik, enabling a faster and smoother purchase completion.

You may opt out of these communications at any time by following the unsubscribe link in the message.

How We Share Your Personal Information

We may share your information with:

  • Service providers (e.g., Shopify, GoKwik, payment gateways, shipping partners)
  • Marketing partners for advertising purposes
  • Legal or regulatory authorities when required
  • Affiliates and corporate entities in the event of a merger or acquisition

We do not sell your personal information.

Children's Data

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect data from children.

Security & Retention

We use standard industry measures to safeguard your data. However, no system is completely secure. Your data will be retained as long as necessary for operational, legal, or security purposes.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access or correct your information
  • Right to delete your data
  • Right to restrict or object to processing
  • Right to withdraw consent
  • Right to data portability

You may exercise these rights by contacting us directly.

International Transfers

Your data may be transferred outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data:

Email: support@roadautomotive.in
Address: 153 BK Guda Road, BK Guda, Sanjeeva Reddy Nagar, 153/C, Ground Floor, Hyderabad, TS, 500038, India